Privacy Policy
Effective Date: 25th May 2026
At The Learning Nest – Unique Home Education Ltd (“we,” “our,” or “us”), we are committed to protecting the privacy of your family. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you subscribe to our home education services, visit our website, or use our platform.
Please read this policy carefully. If you do not agree with its terms, please do not access the site or subscribe to our services.
1. Information We Collect
We collect information to provide a personalized and secure educational experience. This falls into two categories: Information provided by parents/guardians, and information collected automatically.
Information Provided by Parents/Guardians
Account & Billing Data: Name, email address, billing address, phone number, and payment information (processed securely through our third-party payment processor).
Student Profiles: Parents/Guardians will need to set up a student profile to access educational materials. This may include a first name or nickname, age/grade level, and learning preferences. We do not collect government-issued Ids or sensitive personal data from minors.
User Content: No output from learners (e.g. notes, progress logs, completed worksheets) will be uploaded to the platform.
Information Collected Automatically
Usage Data: Log files, pages viewed, time spent on the platform, and progress tracking within our educational modules.
Device Data: IP address, browser type, operating system, and device identifiers (collected via cookies and tracking technologies to maintain your login session).
2. How We Use Your Information
We strictly use the collected data to run our educational service. We do not sell your or your children’s data. Specifically, we use it to:
- Manage your subscription, process payments, and provide customer support.
- Track student usage and deliver educational content.
- Send operational emails (billing reminders, account updates, or curriculum alerts).
- Improve our platform’s functionality, security, and user experience.
3. Sharing and Disclosure of Information
We only share information with trusted third parties necessary to run our business:
Service Providers: Companies that handle our payment processing, website hosting, email delivery, and customer service tools. These partners are legally bound to protect your data and cannot use it for their own marketing.
Legal Compliance: If required by law, or to protect the safety and rights of our users and business.
4. Children’s Privacy (COPPA & GDPR-K Compliance)
We take the privacy of children seriously.
Parental Consent: We do not knowingly collect personal information directly from pur learners without verifiable parental consent.
Parental Control: Only the parent or legal guardian who sets up the subscription can create a student profile. Parents have the right to review, edit, or delete any information we hold about their child at any time.
5. Data Security and Retention
We implement robust administrative, technical, and physical security measures to protect your family’s personal information.
Retention: We retain your data only as long as your subscription is active, or as long as necessary to comply with legal, tax, or accounting requirements.
Deletion: When you cancel your subscription, you can request the immediate deletion of your account and all associated student profiles.
6. Your Privacy Rights
Depending on your location (such as the UK, EU, California, or other US states), you may have the following rights regarding your data:
- The right to access: Request a copy of the data we hold about you and your children.
- The right to rectification: Ask us to correct inaccurate or incomplete information.
- The right to erasure (“Right to be Forgotten”): Request that we delete your personal data.
- The right to withdraw consent: Withdraw your consent to data processing at any time.
To exercise any of these rights, please contact us at the email address provided below.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any material changes by posting the new policy on this page and updating the “Effective Date” at the top. We recommend reviewing this policy periodically.
Contact Us
If you have questions, comments, or concerns about this Privacy Policy, please contact our Data Protection team at:
Email: [email protected]
Address: The Learning Nest – Unique Home Education Ltd, Bloxham Mill, Barford Road, Bloxham, Oxfordshire, OX15 4FF